This is the Privacy & Cookie information Policy for Dun Laoghaire Pharmacy and applies to our website www.dlpharmacy.ie.. We want to provide the best possible experience while using our website and at the same time respect your privacy and the information you share with us. The purpose of this document  is to give you information and understanding of the information we collect, how we use that information and your rights in this regard.

What personal data we collect and why we collect it

Personal Data
Personal Data is information that can be used to identify you. This includes your name, email address, billing address, postal address and telephone numbers.

Non-Personal Data
Non-Personal Data is information that cannot be used to identify or contact you. This is statistical and analytical data about our users browsing actions and patterns. 

We collect Personal Data to;

1. Provide you with goods and services you have ordered. This will involve sharing your personal data with our logistics and shipping partners
2. Contact you regarding your order
3. Respond to communications
4. Inform you of promotions/events etc
5. Offer special offer products

We collect Non-Personal Data to;

1. To better understand our website users site usage so that we can use this information to improve the website and provide our users with an enhanced customer experience
2. Estimate usage patterns
3. Store user preferences so you can customise the site

Registration
When you register with our website, we create an account for you and record your details in our database.  Any time you make an order, we record your billing and shipping address details in our database so that you can select them quickly the next time you create an order.

Complete an Order
During the order process we collect your Email, First Name/Last Name, Address Details, Mobile Phone Number,Order Details

Contact Forms
Data supplied via contact forms are recorded in our database.

Who we share your data with

PayPal
Our website accepts payment via PayPal. We never record your credit card details in our database, but pass these details on to PayPal. More information can be found here: https://www.paypal.com/ie/webapps/mpp/ua/privacy-full

Google Analytics
We record all activity on our website with Google Analytics. This helps us to analyse the performance of the website and is essential to understand our business.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.